Privacy Policy

At NSG Diagnóstico & Soluciones HVAC, we are committed to ensuring the confidentiality, protection and security of our customers' and visitors' personal data. Below, we explain how we collect, use and protect your information in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

1. Identity of the data controller

Controller: NSG Diagnóstico & Soluciones HVAC

Owner: Narciso Sánchez

Email: [your contact email or form]

Website: https://www.nsg-soluciones-hvac.com

Main purpose: Diagnosis, maintenance and marketing of HVAC equipment and accessories, including the EEV CHECKER.

2. Data we collect

We may collect the following personal data through the forms on our website or during the purchase of products:

First and last name
Email address
Contact telephone number
Postal address (for shipping or billing)
Payment details (managed securely by authorised gateways)

Under no circumstances is specially protected data (such as ideology, health or religion) collected.

3. Purpose of processing

Personal data is used for the following purposes:

To manage queries, requests or quotes sent via contact forms.
To process orders, payments and shipments made in the online store.
To provide information about news, products or services related to NSG Diagnóstico & Soluciones HVAC (only if the user expressly authorises it).
To comply with legal, tax and accounting obligations.

4. Legitimacy

The legal basis for the processing of your data is:

The user's consent when submitting forms or subscribing.
The execution of a contract when making a purchase or requesting a service.
Compliance with legal obligations applicable to commercial activity.

5. Data retention

The data will be kept for as long as necessary to fulfil the purposes indicated, or until the user requests its deletion.

In the case of commercial information, it will be kept for as long as there is a relationship between both parties or the user does not revoke their consent.

6. Communication of data to third parties

No data will be transferred to third parties, except in cases necessary for the provision of the service (e.g. transport companies or secure payment platforms), or due to legal obligation.

All collaborating companies guarantee compliance with the GDPR.

7. User rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability of your personal data by sending a request to:

📩 [your contact email]

Along with a copy of your identification document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have been violated.

8. Data security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction.

Our website uses SSL (Secure Socket Layer) protocol to ensure the secure transmission of information.

9. Changes to the privacy policy

NSG Diagnóstico & Soluciones HVAC reserves the right to modify this policy to adapt it to new legislation or changes in our services.

Any modifications will always be published on this page.

Last update: November 2025